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Join the Rapidly Growing

CX Transformation Summit

Unlock Your Brand's Potential at the CX Transformation Summit.

Customer Experience has evolved from a choice to an essential element for all organizations. If you're considering CX in your 2024 plans, the CX Transformation Summit is an event you can't afford to miss.

Explore CX and contact center strategies, gain insights from industry trailblazers across different regions, and engage with peers, experts, and business leaders. Immerse yourself in inspirational keynotes, panel discussions, tech talks, workshops, and extensive networking opportunities.

  • 86%

    of buyers are willing to pay more for a great customer experience.

  • 42%

    of companies invest in CX to improve cross-selling and upselling.

  • Source: Superoffice Blog

Who attends the summit

  • Artificial Intelligence
  • Big Data & Analytics
  • Business Intelligence and Reporting
  • Business Process Management
  • Customer Experience Management
  • Customer Experience Consultants
  • Customer Journey Mapping
  • Customer insight
  • Data Quality Enhancement
  • Customer Satisfaction monitoring
  • Employee Engagement
  • Loyalty and Rewards
  • NPS
  • Outsourced Call Centres
  • Predictive Analytics
  • Robotics and Process Automation
  • Social Media Management
  • Software and IT
  • VOC
  • Voice of Employees
  • Data Quality Enhancement
  • Customer Satisfaction monitoring
  • CXO's
  • Country Heads
  • Regional Heads
  • CX Directors
  • Head of CX
  • Service Excellence Heads
  • Customer Operations Heads
  • Customer Relations Heads
  • Contact Center Heads
  • Data and Analytics
  • Digital Transformation Leaders
  • Information Technology
  • Customer Service Quality
  • Customer Service
  • VOC
  • Banking and Finance
  • Retail and Logistics
  • Supply chain
  • Ecommerce
  • Government
  • Automotive & Transport
  • Telecommunications
  • Manufacturing
  • FMCG
  • IT/Technology
  • Travel and Hospitality
  • Tourism
  • Education/Learning

Discover Our Learning Formats

Keynote Sessions

Gain valuable insights from industry experts precisely when you need them.

Panel Discussions

Explore carefully selected topics that spark debate and elicit passionate views from our guest speakers.


Engage in informal discussions led by industry innovators. Select the roundtable that aligns with your interests and have meaningful conversations that lead to actionable outcomes.

Fireside Chats

Absorb TED-style wisdom from senior leadership at top manufacturers and distributors, tailored to your specific job function.

Case Study Presentations

Dive into the strategies of various industries and gain practical insights through informative case studies.

CX Diaries

Uncover our unique secret ingredient – Stories of CX Professionals and their journeys to success."

Download our Latest Resources


CX & Contact Center Transformation Summit - Manila, Philippines 2023

Post event report

Send Request →


CX Transformation Summit - Nairobi, Kenya 2023

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CX Transformation Summit - Jakarta, Indonesia 2023

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Find out more. Join the CX Transformation Summit network.

Write to us Directly

Sponsorship Enquiries

Mohamed Sarfaraz

[email protected] +91 7259298786

To Attend the event

Shabnam Shanaz

[email protected]