The CX Transformation Summit

Unlock Your Brand's Potential at the CX Transformation Summit.

Customer Experience has evolved from a choice to an essential element for all organizations. If you're considering CX in your 2024 plans, the CX Transformation Summit is an event you can't afford to miss.

Explore CX and contact center strategies, gain insights from industry trailblazers across different regions, and engage with peers, experts, and business leaders. Immerse yourself in inspirational keynotes, panel discussions, tech talks, workshops, and extensive networking opportunities.

86%

of buyers are willing to pay more for a great customer experience.
42%

of companies invest in CX to improve cross-selling and upselling.

Source: Superoffice Blog

Who attends the summit

Artificial Intelligence
Big Data & Analytics
Business Intelligence and Reporting
Business Process Management
Customer Experience Management
Customer Experience Consultants

Customer Journey Mapping
Customer insight
Data Quality Enhancement
Customer Satisfaction monitoring
Employee Engagement
Loyalty and Rewards
NPS
Outsourced Call Centres
Predictive Analytics
Robotics and Process Automation

Social Media Management
Software and IT
VOC
Voice of Employees
Data Quality Enhancement
Customer Satisfaction monitoring

CXO's
Country Heads
Regional Heads
VP/EVP/SVP
CX Directors
Head of CX

Service Excellence Heads
Customer Operations Heads
Customer Relations Heads
Contact Center Heads
Data and Analytics
Digital Transformation Leaders

Information Technology
Customer Service Quality
Customer Service
VOC

Banking and Finance
Retail and Logistics
Supply chain
Ecommerce

Government
Automotive & Transport
Telecommunications
Manufacturing
FMCG

IT/Technology
Travel and Hospitality
Tourism
Education/Learning

Discover Our Learning Formats

Keynote Sessions

Gain valuable insights from industry experts precisely when you need them.

Panel Discussions

Explore carefully selected topics that spark debate and elicit passionate views from our guest speakers.

Roundtables

Engage in informal discussions led by industry innovators. Select the roundtable that aligns with your interests and have meaningful conversations that lead to actionable outcomes.