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We are transforming

Customer Experience around the world

Our CX brands

The CX Chat show is an exclusive program where top CX professionals discuss key trends and challenges in customer experience, along with solutions to tackle them. It provides unique insights and practical strategies for high-level executives and decision-makers in the CX field.

CX Boardroom briefings is a highly specialized gathering that involves inviting the most exceptional CX professionals to come together for intimate boardroom discussions over lunch, dinner, or cocktails. The primary objective of the event is likely to facilitate the sharing of industry insights, best practices, and fostering relationships within the CX community. It’s probable that participation in these events is by invitation only and reserved for high-level executives or decision-makers in the CX field.

About CX Transformation Summit

CX Transformation Summit is a global CX and Contact center focused event meant for organization leaders striving to create a customer first organization.

This summit is designed to help organizations turn their CX and contact center challenges into opportunities. The agenda entails inclusions of industry case studies, success stories, discussions aimed at solving CX problems and foster innovation.

Meet and get in depth insights from the top CX experts, Contact center professionals and CX innovators from the region. Currently we have successfully completed the summit across the globe namely Egypt, Kenya, Turkey, Dubai, Thailand, Indonesia and Philippines.

Who attends the summit

  • Artificial Intelligence
  • Big Data & Analytics
  • Business Intelligence and Reporting
  • Business Process Management
  • Customer Experience Management
  • Customer Experience Consultants
  • Customer Journey Mapping
  • Customer insight
  • Data Quality Enhancement
  • Customer Satisfaction monitoring
  • Employee Engagement
  • Loyalty and Rewards
  • NPS
  • Outsourced Call Centres
  • Predictive Analytics
  • Robotics and Process Automation
  • Social Media Management
  • Software and IT
  • VOC
  • Voice of Employees
  • Data Quality Enhancement
  • Customer Satisfaction monitoring
  • CXO's
  • Country Heads
  • Regional Heads
  • CX Directors
  • Head of CX
  • Service Excellence Heads
  • Customer Operations Heads
  • Customer Relations Heads
  • Contact Center Heads
  • Data and Analytics
  • Digital Transformation Leaders
  • Information Technology
  • Customer Service Quality
  • Customer Service
  • VOC
  • Banking and Finance
  • Retail and Logistics
  • Supply chain
  • Ecommerce
  • Government
  • Automotive & Transport
  • Telecommunications
  • Manufacturing
  • FMCG
  • IT/Technology
  • Travel and Hospitality
  • Tourism
  • Education/Learning

Leaving a global footprint

Past Event Collaborators and Sponsors