Hussein Dajani
Director
Deloitte Digital
Zubair Al Junaidi
Director
Ajman Contact Center
Hazem El Zayat
Chief Digital Officer
Ogilvy MENA, UAE
Faran Niaz
CEO and Founder
CX Future
Bilge Ozkan
Head of Business and Customer Experience
Worley, UAE
James Muiruri, CXS., PXS
Assistant Vice President - Patient Experience
LifeCare Hospitals
Lynet Owuor- Okoth
Head of Customer Experience Department
National Bank of Kenya
Gitanjali Parida
Director - Transformation, Customer Experience and Asset Profitability
Telkom Kenya
Pauline Macharia
Former Director Customer Experience
SBM Bank (K) Limited
Seema Dhanani DeSouza
Group Customer Experience Director
Equity Bank Limited
Rosebella Abok
Head of Customer Experience Department
National Bank of Kenya
Wavi Mungala
Board Member
ICX Kenya
Maureen Anduro Omwanda
Group Customer Experience Manager
Rak Media Group
Seema Dhanani DeSouza
Former Group Customer Experience Director
Equity Bank Limited
Judith Bogonko
Chief Commercial Officer
Fingo Africa
Angela Rarieya
Head of Customer Experience
Liberty Insurance
Ignatius Untung
SVP Marketing
Sayurbox
Tika Sylvia
Chief Marketing Officer (CMO)
Koltiva
Willy Wennoris
Head of Ownership Solutions
Electrolux Indonesia
Rizki Oceano
Head of Customer
Care Colearn
Diana Octavia
Head Of Customer Experience
Mekari
Guita Gopalan
Head of Brand: Digital Sales Marketing & Customer Experience
Ellana Cosmetics
Sam Tolentino
AVP Quality Management & Training
Union Bank
Hazel C. Montano-Zamora
Operations, Customer Experience Design Head
AIA Philippines
Arunava Das Gupta
Regional Manager Customer Experience - APAC
Netflix
Ivy Paraluman De Borja
VP for People and Culture
Acquire BPO
Joyce K. Nazario
Patient Experience Excellence Head
Metro Pacific Health
Indu Badlani
CEO
StaffingExpert
Jun de Dios
EVP & Country Manager
ASEAN Business Partner