Meet the
Speakers of 2021

KHALED NABHAN

Head of CX, Quality & Service Excellence.
Bank Audi

NAHLA SALEM

Head of Service Quality Improvement
Banque Audi

DINA SALLAM

Manager Quality of Service and CX Management
Orange Egypt

Dina Hassan

Head Customer Experience Operations - MENA
Uber

Ola Youssef

VP Operations
Talabat

Khaled Alaa El Din

Head of Customer Experience
Jumia Egypt

Ubong Nkanta

Head Of Customer Experience
Hygeia HMO

Uti Ellu Head

Customer Engagement
Allianz Nigeria

Mayowa Adebayo

Chief Marketing Officer
Wakanow

Jerôme Jean-Angèle

Account Executive
Zendesk